The CCAIA newsletter provides CX leaders with timely updates on relevant AI news.
The topics covered include new research, technology, and litigation updates at the intersection of customer experience and AI.
Stay ahead of the curve in serving customers well.
The CCAIA hosts quarterly in-person round table discussions in New York City, San Francisco, and Atlanta. Customer experience leaders have the opportunity to exchange best practices for using AI in their operations.
The ratio between in-house leaders and vendors is controlled, and a "do not recommend unless asked" policy is enforced.
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