Director, Contact Centers @ Landry's
Head of Engagement Center of Excellence @ Gusto
CX Manager @ Travelers
Founder @ ProxyLink
Founder @ ZMAXINC
Workforce & Quality Manager - Sales @ Autodesk
Vice President, Customer Care @ Firstrust Bank
Head of Engagement Center Shared Services @ Principal Financial Group
Senior Manager, Vendor Management @ FanDuel
Formerly @ Verizon, Mailchimp
VP, Global Support @ Sovos
Head of Google One and Google Photos Customer Care
Customer Service Operations Manager @ Empire Today
Chatbot Lead and & AI Manager @ National University
Head of Customer Care
@ Mindful Chef
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